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Message posted on 27/11/2019

CfP Conference Social Robots in Institutional Interaction 2020 Bielefeld

Dear colleagues,

enclosed below you will find the Call for Papers for our conference

"Social Robots in Institutional Interaction. Exploring HRI in Service,
Healthcare or Educational Contexts" at Bielefeld University, 2-3 April

We are looking forward to many exciting proposals (until 10 January 2020)!

Best regards

Indra Bock

(I'm sorry for the idiosyncratic formatting.)


Social Robots in Institutional Interaction.

Exploring HRI in Service, Healthcare or Educational Contexts

/Conference 2-3 April 2020/

/Bielefeld University/

/ Organizers: Indra Bock & Florian Muhle/

 Humanoid robots and virtual agents are expected to interact with
humans in a natural and sociable way. However, for many years humanoid
technical systems were mainly used as research platforms in laboratories
and HRI was investigated dominantly with experimental methods. That is,
for a long time humans could only encounter robotic systems under
artificial and controlled laboratory conditions, but not in natural
situations. This has changed in recent years, since the first robotic
systems made the leap into everyday life settings. Today, robots like
Pepper, Nao or Care-O-bot have left the laboratories in order to work in
various institutional environments such as health care, customer service
or educational institutions, where they make contact with the public and

While HRI research under laboratory conditions mainly relies on
controlled experimental studies, as is usual in the fields of psychology
and cognitive science, we assume that the analysis of HRI in complex
real world settings calls for different approaches. More precisely, we
suppose that it is especially interactional and ethnographic approaches,
which could be helpful to investigate human-robot encounters in concrete
situations, since they are dedicated to analyze naturally occurring
situations and interactions ‘in the wild’.

Against this background the conference aims to bring together HRI
researchers who (1) are concerned with the institutional use of robots,
(2) investigate forms and possibilities of interaction between humans
and robotic systems in natural settings, (3) observe the development of
robotic systems for institutional settings, or (4) are interested in how
institutions and organizations are changed by the use of robots.

We are looking forward to theoretical, methodological or empirical
proposals that focus on the following questions (for example):

What are adequate methods for investigating institutional HRI?

What are forms and characteristics of institutional HRI?

How are human-robot encounters framed and shaped by institutional

How can institutional HRI in different settings be compared?

How useful are comparisons with HHI and HCI in the analysis of
institutional HRI?

How do social robots and agents get prepared for institutional

What kind of assumptions about institutional interaction are
implemented into robotic systems?

How do working environments change due to the integration of robotic

The conference serves as concluding conference of the research project
"Communication at the Borders of the Social World" funded by the German
Research Foundation (DFG).

 The submission deadline for abstracts is 10 January 2020.

Authors are requested to submit abstracts of up to one page in length.
Please send Your abstracts to

Dipl.-Soz. Indra Bock
Universität Bielefeld
Fakultät für Soziologie
Universitätsstraße 25
D-33615 Bielefeld

Raum: X-C4-225
Tel.: 0521 - 106-67373
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